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Published on 

May 20, 2025

Leveling Up the Sales Playbook: How AI Is Changing the Way Reps Prepare

By 

Nic Surpatanu

Founder and CEO

Sales has always been about preparation. Knowing the customer. Anticipating objections. Delivering a message that sticks. 

But today, that job is harder than ever. More data. More complexity. Less time. The old way of prepping, chasing updates across tools and asking around for context, doesn’t cut it anymore.

AI changes that. Not by automating tasks around the edges, but by redoing what it means to be prepared.

Know the Customer
Generic pitches don't work. AI can signal what’s going on inside the account, what matters to the buyer, and what they’re reacting to.

No more flying blind. You show up to the meeting already inside the buyer’s world.

Sharpen the Message
Knowing the customer is one side. Delivering the right message is the other. AI helps with both.

The result: tighter conversations, fewer surprises, and more control over how the deal unfolds.

Learn Fast. Get Better.
The best part? AI gets better as your team sells. Every closed deal, every lost opportunity feeds back into the system. You improve, and so does your prep. AI also mines what's latest in the market, so you’re not reacting late.

This Isn’t About Replacing Reps
It’s about giving them an edge. Better context. Sharper insights. More time for what moves the deal.

The future of sales prep isn’t about working harder. It’s about showing up already prepared. With AI helping at every step.

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